A great benefit of dealing directly with the
developer, and not some middleware implementers or sales organization
is that we can diagnose and resolve virtually any problem that
we encounter, without pointing fingers at other companies or technologies.
Once systems are set up and online, it is essential that they
remain on line. CSS provides ongoing technical support of our
services and products in several different ways. Support can be
purchased via a point system, buying blocks of points in advance,
or retainer styled programs can be custom designed and purchased
to meet your needs.
Our normal business hour support is from 8:00 am to 5:00 pm Central
Standard Time, Monday through Friday.
For companies that operate around the clock, normal business
hours support can be upgraded to include after hours support giving
you full 7 by 24 hours coverage.